7125 W Jefferson Ave, Lakewood, CO 80235, USA
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

I had a seal failure that caused a leak of the transmission fluid, therefore, damaging part of the transmission. The only way that I realized this was because of the noise, then I took my car ASAP the next day to the dealer but apparently this was not enough precaution for Warranty Solutions Company because they stated that it did not cover my claim because of exclusion # 1, then changed and said # 9 and finally # 2 which state that I did not take the sufficient precautions to avoid the damage, according to them When I heard the noise it was too late and I should’ve known this before...but then how Can I possibly know that this happen before, there no light on the panel, no alarm, no warning and of course no stain in my driveway.

I paid almost $6k for this and when I had a big claim it was rejected. Just to add some facts, the dealer says that it should be cover as well as 2 other mechanic that I consulted, in general no one unless Warranty Solutions personnel think that this is surprisingly absurd

Product or Service Mentioned: Warranty Solutions Vehicle Service Contract Protection Plan.

Reason of review: Bad quality.

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