7125 W Jefferson Ave, Lakewood, CO 80235, USA
Not resolved

I recently had an issue with my vehicle that had one of Warranty Solutions "so called warranties" I have an older Mercedes S-500 that had a failure of the drive shaft. They will at first make you feel all warm and fuzzy telling you there is no reason that the full amount of the repairs would not be covered since the parts that are damaged are listed on the contract.

So you feel good about the $9,000 repair, BUT then they will send someone to look at the vehicle and find a uncovered minuscule part that is "The cause of the breakdown." Then they will explain to you that they won't cover the damage because that piece is not on their covered parts list. BEWARE. Any connection parts (the parts that would break before anything else) that would cause a failure are not covered. This company should close its doors out of shear embarrassment for their business practices.


Their contract is not worth the paper it is written on. ZERO out of FIVE Stars

Product or Service Mentioned: Warranty Solutions Vehicle Service Contract Protection Plan.

Reason of review: Poor customer service.

Monetary Loss: $12000.

Preferred solution: Let the company propose a solution.

Warranty Solutions Cons: Manipulative practices on them not paying for covered parts.

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