Warranty Solutions
Reviews and Complaints
Completely Digusted
I bought a used VW and purchased a WS for it. Not only will they not honor repairs, but if the problem with the car is due to rust or corrosion, they refuse to cover it, which quiet frankly is ***. I looked thoroughly at the brochure i was given and it has a list of everything that is included, and what would not be included. NO WHERE in this brochure does it say that they do not cover any rust or corrosion.
The brochure states: "The 5 STAR VEHICLE SERVICE CONTRACT COVERS ALL INSTALLED MECHANICAL AND ELECTRICAL OPERATING PARTS. Some limitations are listed such as glass, maintenance service, paint, manual clutches etc. NOWHERE is is listed that rust is not covered.
Last time I checked, I was not driving my vehicle in an indoor climate controlled space daily.
They also have ZERO communication with the dealership and have made it basically as time consuming and difficult as possible.
Looks like I will have to take this up matter up with somebody in law as this was mis-advertised and misleading information.
Save your money, time, and energy. DO NOT GIVE THESE CROOKS THE TIME OF DAY
Warranty Solutions Car Warranty Review from Houston, Texas
Bad Business
DONT WASTE YOUR HARD EARNED MONEY. I wish I would have read the hundreds of negative reviews on this company before I let the dealership talk my son into this warranty.
Read their paperwork carefully to see that they cover very little for the $3000.00 you pay for the policy. They have many legal loop holes so that they dont have to pay. Contacted the BBB about them and there was no assistance there. The 2003 Ford that we purchased had engine problems when purchased that we were unaware of.
7 months after purchase the head gasket was blown and there was *** in the piston. We had regular maintenance done on the vehicle and it showed no evidence of a problem. Warranty Solutions state that we drove the car when it had a problem and thats the reason they can refuse to pay. Over a 6 week period they ask the mechanic where we had the car towed to perform multiple tests and tear down the engine and now we are also stuck with that bill for 1000.00.
They agree that the housing unit was defective and will pay for a new one of those They agree to pay for that couple hundred if we agree to buy a new engine and have it installed. So we are out $11,000.00 and they want us to spend $7500.. more and they will throw in a couple $300.00 to help. I'm ashamed that they would treat my military son with such rudeness and disregard and rob him of his hard earned money.
PLEASE STEER CLEAR OF THIS COMPANY. I would hate for someone else to be treated as badly as we were.
Here is the link to the RIP OFF REPORT for them that has some of the other negative reviews on this BAD BUSINESS.
http://www.ripoffreport.com/r/Warranty-Solutions/Lakewood-Colorado-80235/Warranty-Solutions-Wells-Fargo-Family-WS-Aftermarket-Soulutions-Corporation-Does-not-hono-917054
- Does not honor its protection
- Very poor service
Preferred solution: Deliver product or service ordered
They dont honor there warranties
They don't listen to the dealership
- Customer service sucks
- It was an expensive warranty
Preferred solution: Deliver product or service ordered
Dissatisfied Customer
I have a vehicle service contract with a company called warranty solutions. Back in September 2015 the engine blew in my 2010 Cadillac SRX.
The repair shop called the company and they created a service contract which they never paid or authorized the repair company to fix my car. The repair shop is where I had all the service on the vehicle performed. Oil changes, tune ups etc., The repair company showed them the service records and everything. They still wanted to know exactly what made the engine blow.
The mechanic said he had never seen anything like it. In short I paid $3,813 to get my car repaired and warranty solutions did not pay one cent of the repair costs. The company is a total scam and as a Subsidiary of Wells Fargo makes me wonder about Wells Fargo as a bank. I have been trying to get refunded my out of pocket money since September 2015.
The company refuses to honor their contract with me..
Help. My next step is to write a letter to the Florida Attorney General and the US Attorney Generals office for fradulent companies.
- Are a total scam fraudulent company
Preferred solution: Full refund
Warranty Solutions Car Warranty Review
Three Star Warranty Review
Warranty Solutions Claim Review from Columbia, South Carolina
Warranty Solutions Car Warranty Review
- Veh-like
Dirito Brothers Walnut Creek Volkswagen-horrible warranties!!!!
Preferred solution: Full refund
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Verified Reviewer | Elk Grove, CaliforniaWarranty Solutions - DO NOT GET THIS COVERAGE
Less than 3 months ago I bought a 2003 Lexus IS 300 for my son, and due to its age, got the warranty solutions coverage because it was backed by Wells Fargo, so I figured if anything went wrong within 2 years, I'd be ok. Just last week the car overheated, and I immediately took the car to a Toyota dealership, thinking it was minor. Warranty Solutions Claims examiner came out and inspected the car and said it needed a new engine and denied the calim. I had to call warranty solutions to find out why. The rep Brian said it needed a new engine due to excessive driving the car while it was overheated.
I informed Brian that I immediately turned the car off when it overheated, he was insistent that it was driving too long while overheated, thus denying my claim.
Now, less than 3 months after purchasing this car from a dealership, I am forced to buy an engine at my expense due to no fault of my own.
Warranty Solutions are a SCAM!!! Save yourself the headache and trouble and DO NOT buy this service from them.
- Does not honor its protection
Preferred solution: Deliver product or service ordered
So far, so good
Won't honor contract
We purchased the 4 star plus contract from Warranty Solutions, which listed as covered items the wiring harness and engine control module. We took our newly purchased Audi A8 to an Audi dealer, and there was a coolant leak that damaged those 2 parts, as well as others.
Warranty Solutions is only willing to pay about $2.4K of a $10K repair bill, and is denying coverage for the two covered items, totaling about $7K.
We are actively searching for an attorney in order to file suit and get them to honor their contract. Wells Fargo recently sold Warranty Solutions to AmTrust Financial.
Warrenty related coverages that they should cover but they do not cover
- Very poor service
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Did you file a lawsuit? I hope you did.
Elsa